Terms of Service | ChatPDFPlus

Last Updated: November 4, 2025

1. Agreement to Terms

By accessing or using ChatPDFPlus ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

ChatPDFPlus is an AI-powered document analysis platform that allows users to:

Upload and store PDF documents securely
Extract and index text content from PDFs
Ask questions about document content using natural language
Receive AI-generated responses based on document analysis
Search and retrieve information from uploaded documents

3. User Accounts

3.1 Account Creation

You must create an account to use certain features of our Service. You agree to provide accurate, current, and complete information during registration and to update such information as needed.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent, abusive, or illegal activities.

4. Acceptable Use Policy

4.1 Permitted Use

You may use ChatPDFPlus for lawful purposes, including:

Personal document analysis and research
Educational and academic purposes
Professional and business document review
Content summarization and information extraction

4.2 Prohibited Use

You may NOT use ChatPDFPlus to:

Upload documents containing illegal content, malware, or viruses
Process documents you do not have the right to access or analyze
Violate copyright, trademark, or intellectual property rights
Upload sensitive personal data of others without consent
Attempt to reverse engineer, hack, or compromise our Service
Use the Service for automated or bulk processing without authorization
Share your account credentials with third parties
Generate harmful, discriminatory, or abusive content

5. Content and Intellectual Property

5.1 Your Content

You retain all rights to the documents you upload. By uploading content, you grant us a limited license to process, store, and analyze your documents solely to provide the Service.

5.2 AI-Generated Content

AI-generated responses are based on your uploaded documents and our language models. While we strive for accuracy, we do not guarantee the correctness or completeness of AI responses. You are responsible for verifying important information.

5.3 Our Intellectual Property

ChatPDFPlus, including our software, algorithms, design, and branding, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute our Service without permission.

6. Subscription and Payments

6.1 Free and Paid Plans

We offer both free and paid subscription plans with different feature limits and usage quotas. Free plan users have limited uploads and AI questions per month.

6.2 Billing

Paid subscriptions are billed monthly or annually in advance. By subscribing, you authorize us to charge your payment method for the subscription fee and any applicable taxes.

6.3 Refunds and Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. We offer a 30-day money-back guarantee for first-time subscribers if you are not satisfied with our Service.

6.4 Price Changes

We reserve the right to modify subscription prices. We will notify you at least 30 days before any price changes take effect. Your continued use constitutes acceptance of new prices.

7. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy . By using ChatPDFPlus, you consent to our data practices as outlined in the Privacy Policy.

8. Service Availability and Limitations

8.1 Uptime

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or technical issues.

8.2 Usage Limits

Each subscription plan has specific limits on file uploads, file size, and AI questions. We may enforce rate limits to ensure fair usage and prevent abuse.

8.3 File Size and Format

Currently, we support PDF files only. File size limits vary by subscription plan: Free (2MB), Pro (10MB), Lifetime (20MB). We may add support for additional formats in the future.

9. AI and Machine Learning

9.1 AI Accuracy

Our AI-powered responses are generated using advanced language models and document embeddings. While we strive for accuracy, AI-generated content may contain errors or hallucinations. Always verify critical information from original sources.

9.2 Model Improvements

We may use aggregated, anonymized usage data to improve our AI models and Service quality. We do not use your specific document content to train public AI models.

10. Disclaimers and Limitation of Liability

10.1 "As-Is" Service

The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be error-free, secure, or meet your requirements.

10.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid in the past 12 months.

10.3 Professional Advice

ChatPDFPlus is not a substitute for professional legal, medical, financial, or other expert advice. Do not rely solely on AI-generated responses for important decisions.

11. Indemnification

You agree to indemnify and hold harmless ChatPDFPlus from any claims, damages, or expenses arising from your violation of these terms, your use of the Service, or your uploaded content.

12. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.

13. Governing Law and Dispute Resolution

These terms are governed by the laws of your jurisdiction. Any disputes shall be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in competent courts.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@chatpdfplus.com
Support: support@chatpdfplus.com

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.